Before you can use JDBC or ODBC to import data into ThoughtSpot, you must do the following server-side configuration:

1. Open up the ThoughtSpot firewall to allow incoming requests to Simba server.

   tscli firewall open-ports --ports 12345
   

2. Confirm that the simba_server process is up. Output of the command below should contain exactly one line, as shown below.

   ps -ef | grep simba_server | grep -v grep
   admin    26679 25672  0 Jul13 ?        00:01:49 simba_server_main --logbufsecs=0
   

   For assistance, contact ThoughtSpot Support.