You can access ThoughtSpot through SSH at the command prompt, and from a Web browser.
Administrative access
Each ThoughtSpot cluster has three default users. Contact your ThoughtSpot support team to get the passwords.
Type | Username | Description |
---|---|---|
Shell user | admin |
For work that requires sudo or root privileges
Not for application login Logs for this user are in |
Shell user | thoughtspot |
For command-line work that does not sudo or root privileges
Can use Not for application login Logs for this user are in |
Application user | tsadmin |
Access through a Web browser |
Both the admin
and thoughtspot
user can SSH into the cluster. After
authenticating, either user can use and and all of the following utilities:
- tscli;
thoughtspot
user cannot use commands that requiresudo
orroot
privileges - tsload
- tql
SSH to the appliance
To perform basic administration such as checking network connectivity, starting and stopping services, and setting up email, log in remotely as the Linux administrator user “admin”. To log in with SSH from any machine, you can use the command shell or a utility like Putty.
In the following procedure, replace <hostname_or_IP>
with the hostname or IP address of a node in ThoughtSpot. The default SSH port (22) will be used.
- Log in to a client machine and open a command prompt.
- Issue the SSH command, specifying the IP address or hostname of the ThoughtSpot instance:
ssh admin@<hostname_or_IP>
- Enter the password for the admin user.
ThoughtSpot provides a default password for both theadmin
andthoughtspot
shell users. ThoughtSpot recommends that you change the passwords for both these users on first login. Follow your company’s policies on password security.
Log in to the ThoughtSpot application
To set up and explore your data, access the ThoughtSpot application from a standard Web browser, using a username and password.
Before accessing ThoughtSpot, you need the following:
❏ | The Web address (IP address or server name) for ThoughtSpot |
❏ | A network connection |
❏ | A Web browser |
❏ | A username and password for ThoughtSpot |
ThoughtSpot supports the following Web browsers:
- Firefox
- 68.x, 69.x, and later
- Chrome
- 76.x, 77.x, and later
- Internet Explorer
- For ThoughtSpot versions 6.3.0 and earlier, Internet Explorer versions 11.x, and later are supported. Starting with ThoughtSpot versions 6.3.1 and later, support for Internet Explorer is deprecated.
- Edge
- 81.0.416.53, and later
- Safari
- 13.x, and later
Depending on your environment, you can experience performance or UI issues.
To sign in to ThoughtSpot from a browser, follow these steps:
- Open the browser and type in the Web address for ThoughtSpot:
http://<hostname_or_IP>
- Enter your username and password, and click Sign in.